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SingaporeLand

Digital transformation to enhance business efficiency and tenants’ experience

Building Management System, Experience Design, User Research
Building Management System
Experience Design
User Research
SingaporeLand
SingaporeLand
SingaporeLand
Project Highlights

As part of the digital engagement initiatives to stay competitive and provide enhanced user experience, Singapore Land collaborated with Greydient Lab to design and engineer a building management system as a pilot for its flagship commercial property located in Central Business District of Singapore.

Applying the user-centric design approach, we implemented designs with evidence-based decisions that cater to the needs of all users. This includes tenants, visitors, building managers and on-the-ground operations team.

  • Conducted workshop to gather inputs and co-creation with stakeholders and customers to understand what that is important to them in order to redefine user journeys and product requirements.
  • Created a functional Proof-of-Concept for various roles and use cases.
  • Designed and engineered a building management system that includes a mobile app, tenant manager dashboard and a building management dashboard with smart data reporting.
  • User validation to get stakeholders buy-in, validating new workflows and overall usability of product.
  • Collaborated closely with other hardware vendors like lift, turnstile and carpark operators to ensure solutions are technically feasible.
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